Last updated: January 13, 2025

Security & Compliance

Your data security is our top priority. Learn about the measures we take to protect your business information.

End-to-End Encryption

All data is encrypted in transit and at rest using industry standards.

Secure Infrastructure

Enterprise-grade cloud infrastructure with 99.9% uptime SLA.

24/7 Monitoring

Round-the-clock security monitoring and threat detection.

SOC 2 Compliant

Independently audited security controls and practices.

Our Commitment to Security

At Forcivate, security is embedded in everything we do. We understand that you're entrusting us with your business data, and we take that responsibility seriously. Our comprehensive security program is designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

We employ a defense-in-depth strategy with multiple layers of security controls, continuous monitoring, and regular security assessments to ensure your data remains safe and secure.

Data Encryption

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using Transport Layer Security (TLS) 1.3 or higher. This ensures that your data cannot be intercepted or read by unauthorized parties during transmission.

  • TLS 1.3 encryption for all web traffic
  • HTTPS enforced across all services
  • Strong cipher suites and perfect forward secrecy
  • Regular updates to encryption protocols

Encryption at Rest

All data stored in our databases and file systems is encrypted at rest using AES-256 encryption, one of the strongest encryption standards available. This protects your data even in the unlikely event of physical storage media compromise.

  • AES-256 encryption for all stored data
  • Encrypted database volumes and backups
  • Secure key management with rotation policies
  • Encrypted file storage for uploaded assets

Infrastructure Security

Cloud Infrastructure

Forcivate runs on enterprise-grade cloud infrastructure provided by industry-leading cloud service providers. Our infrastructure benefits from:

  • SOC 2 Type II and ISO 27001 certified data centers
  • Physical security controls including biometric access
  • Redundant power, cooling, and network connectivity
  • Geographic distribution for high availability
  • 99.9% uptime SLA with automatic failover

Network Security

Our network is protected by multiple layers of security controls:

  • Web Application Firewall (WAF) to protect against common attacks
  • DDoS protection to ensure service availability
  • Network segmentation to isolate sensitive systems
  • Intrusion detection and prevention systems (IDS/IPS)
  • Regular network security assessments and penetration testing

Application Security

We follow secure development practices to ensure our application is resistant to security vulnerabilities:

  • Secure coding standards and code review processes
  • Automated security testing in our CI/CD pipeline
  • Regular dependency scanning and updates
  • Protection against OWASP Top 10 vulnerabilities
  • Security headers and content security policies

Access Controls

Authentication

We implement strong authentication mechanisms to ensure only authorized users can access accounts:

  • Secure password requirements with entropy validation
  • Multi-factor authentication (MFA) support
  • Single Sign-On (SSO) integration with enterprise identity providers
  • Session management with automatic timeout
  • Account lockout protection against brute force attacks

Authorization

Fine-grained access controls ensure users can only access resources they're authorized to use:

  • Role-based access control (RBAC) for team members
  • Principle of least privilege for all system access
  • Data isolation between customer accounts
  • Audit logging of all access and changes

Internal Access

Employee access to production systems is strictly controlled:

  • Mandatory MFA for all employee accounts
  • Just-in-time access provisioning
  • Regular access reviews and recertification
  • Comprehensive audit logging of administrative actions
  • Immediate access revocation upon employee departure

Security Monitoring & Detection

We maintain 24/7 security monitoring to detect and respond to potential threats:

  • Real-time security event monitoring and alerting
  • Automated threat detection using machine learning
  • Security Information and Event Management (SIEM) system
  • Log aggregation and analysis from all systems
  • Anomaly detection for unusual access patterns
  • Regular security assessments and penetration testing
  • Vulnerability scanning and patch management

Incident Response

We have a comprehensive incident response plan to quickly address any security incidents:

  • Dedicated security incident response team
  • Documented incident response procedures and playbooks
  • Rapid escalation and notification processes
  • Regular incident response drills and tabletop exercises
  • Post-incident analysis and corrective actions
  • Transparent communication with affected customers

In the event of a security incident that affects your data, we will notify you promptly in accordance with applicable laws and regulations.

Data Backup & Recovery

We maintain comprehensive backup and disaster recovery procedures to protect against data loss:

  • Automated daily backups of all customer data
  • Encrypted backups stored in geographically distributed locations
  • Regular backup integrity testing and restoration drills
  • Point-in-time recovery capabilities
  • Business continuity and disaster recovery plans
  • Recovery Time Objective (RTO) of less than 4 hours
  • Recovery Point Objective (RPO) of less than 24 hours

Compliance & Certifications

SOC 2 Type II

Forcivate has completed SOC 2 Type II certification, demonstrating our commitment to maintaining high standards of security, availability, and confidentiality. Our controls are independently audited annually by a certified public accounting firm.

GDPR Compliance

We are compliant with the General Data Protection Regulation (GDPR) and provide appropriate safeguards for the processing of personal data of European Union residents. This includes data subject rights, privacy by design, and lawful processing of personal information.

CCPA Compliance

We comply with the California Consumer Privacy Act (CCPA) and respect the privacy rights of California residents, including the right to know what personal information is collected and the right to deletion.

Industry Standards

Our security program aligns with recognized industry frameworks and best practices:

  • NIST Cybersecurity Framework
  • ISO 27001 Information Security Management
  • OWASP Application Security Guidelines
  • CIS Critical Security Controls

Third-Party Security

We carefully evaluate and monitor all third-party service providers who may have access to customer data:

  • Thorough security assessments before vendor selection
  • Contractual data protection and security requirements
  • Regular vendor security reviews and audits
  • Data processing agreements compliant with GDPR
  • Vendor incident notification requirements

We only work with vendors who demonstrate strong security practices and maintain relevant security certifications.

Employee Security Practices

Our employees are our first line of defense. We invest heavily in security awareness and training:

  • Background checks for all employees with data access
  • Mandatory security awareness training during onboarding
  • Regular security training and phishing simulations
  • Confidentiality and data protection agreements
  • Clear acceptable use policies and security guidelines
  • Secure workstation requirements and device management

Physical Security

Our office locations and data centers maintain strict physical security controls:

  • 24/7 security personnel and video surveillance
  • Multi-factor authentication for facility access
  • Visitor logging and escort requirements
  • Secure disposal of physical media and equipment
  • Environmental controls and monitoring

Vulnerability Management

We maintain a proactive approach to identifying and remediating security vulnerabilities:

  • Continuous vulnerability scanning of all systems
  • Regular penetration testing by third-party security firms
  • Bug bounty program for responsible disclosure
  • Timely patching of security vulnerabilities
  • Risk-based prioritization of remediation efforts

Responsible Disclosure

We welcome input from security researchers and the broader security community. If you discover a security vulnerability, please report it to us responsibly:

Security Team: security@forcivate.com

PGP Key: Available upon request for encrypted communications

We commit to acknowledging your report within 24 hours and providing regular updates as we investigate and remediate the issue. We ask that you do not publicly disclose the vulnerability until we have had a reasonable time to address it.

Continuous Improvement

Security is not a one-time effort but an ongoing commitment. We continuously evaluate and improve our security posture through:

  • Regular security assessments and gap analysis
  • Monitoring of emerging threats and vulnerabilities
  • Investment in new security technologies and tools
  • Participation in security communities and information sharing
  • Feedback from customers and security researchers
  • Quarterly security roadmap reviews and updates

Contact Our Security Team

If you have questions about our security practices, need to report a security concern, or want to request security documentation:

Security Team: security@forcivate.com

Trust Center: trust@forcivate.com

Compliance Inquiries: compliance@forcivate.com

Need Security Documentation?

Request our SOC 2 report, security whitepaper, or other compliance documentation for your vendor assessment process.

Request Documentation